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Terms & Conditions

Izonyou stands behind the quality of every product we sell. Our goal is to offer only the finest personalized gifts. If your order is not 100% free of defects in materials and workmanship, you may return it in new condition and in its original packaging for prompt credit, exchange, or refund. All returns or exchanges must be made within 30 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship so please verify spelling of all personalized information before submitting your order. See contact page for address information.

Cancellation Policy:  Orders must be cancelled within 24 hours of submission to avoid any charges.

Shipping InformationStandard shipping & handling costs will be calculated at time of checkout.  

Processing Time:  Most stock orders ship from our warehouse with in 7-10 business days from receipt of your order.  Some personalized items may take slightly longer.

Please allow 3 weeks to receive your order. If it has been longer than 3 weeks please contact us at [email protected] or call 704-982-7586.

 

We currently ship orders within the Continental United States.  If you would like to place an order from outside the US please e-mail [email protected] to set-up appropriate cost and procedures. Thank You!

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